Orders
How much do you ship?
We ship 1 - 12 oz bag of coffee for each membership. In other words, if you order a quantity of 2 ReFills Memberships, you'll get 2 bags of coffee. Order 3 and you'll get 3 bags.
How often do you ship my coffee?
You choose the frequency of your shipments when you order - choose shipments as often as every week or as infrequently as once a month.
How quickly will I get my coffee?
We ship USPS from Geneva, IL and we roast and ship the same day. So you'll get fresh coffee usually 1-3 days later depending on your address.
What kind of coffee do I get with my ReFills subscription?
Our normal roaster's choice is a rotating selection of our directly traded single origin coffees or a selection of unique limited availability coffees that we have for a limited time. You can certainly change it up if you want something specific - just contact us.
What if I need to skip a shipment?
Not a problem at all! Our convenient web site interface allows you to completely manage your orders and upcoming shipments very easily. Or, drop us a note and we'll make whatever changes you need.
I have a favorite coffee - can I get that as a part of my ReFills subscription?
Absolutely. All of the coffees on our web site are available with a ReFills subscription. Just select "add to ReFills membership" on the product page.