We've tested the Baratza Encore coffee grinder extensively in the field and it is absolutely one of the best entry level burr grinders on the market. It's easy to use, does a great job grinding coffee for just about every brewing method and is backed by some of the best support people on the planet.
Whatever coffee grinder you buy - from Baratza or anyone else - there may come a time where it needs repair. Those other manufacturers coffee grinders are designed to be replaced in 2-3 years. Baratza grinders are built to last. If they do need repair, you can get all the parts you need and fix it yourself, or take advantage of their grinder repair program.
Personally, I've used my Baratza coffee grinder for the last 5 years and running and it's been a champ. I've replaced the burrs once and that's about it. And believe me, I grind a whole lot of coffee.
All Baratza grinders come with a 1 year warranty with Baratza.
FreshGround Roasting guarantees that you will be 100% satisfied with your product from the day you purchase it. Try it for 30 days and if you don't like it, you can return it to us. Please see our Return Policy for more information.
Should you experience a problem with your grinder, you can contact FreshGround Roasting and we can help you with technical support or contact Baratza on your behalf. If you would like to contact Baratza yourself, please see the Baratza web site for their current return policies.